Returns Shop II
It is always our goal to provide you with the best customer purchasing experience and an issue free process, but in the event that your product arrives damaged. It is our policy to seek a resolution as soon as possible, and to have the item repaired, replaced, or refunded.
You should contact our team within 15 days after receiving a damaged product. To submit a damage claim please complete the return form below.
The form data includes:
Your Name
Email
Detailed description of damages
Order Number
Purchase Date
Additionally, photos of damages will be required.